FAQs

• After installing the AM01 monitor arm, do I need to adjust the monitor’s tilt tension?

  If you are using the Studio Display, no additional tilt tension adjustment is required. The AM01 is factory-calibrated to the optimal tension value, so no further adjustments are necessary.

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• How can I confirm if my iMac can be directly mounted on the AM02?

  How to confirm: Simply inspect the back of your monitor.

  VESA Adapter Version: There are four standard screw holes located in the center on the back. The AM02 fully supports both the 100x100mm and 75x75mm mounting patterns and can be directly mounted.

  Standard Stand Version (default stand): The original Apple stand cannot be detached, so the monitor cannot be directly mounted on the arm.

  Solution: Please contact Apple Support to inquire about replacing the stand with the VESA version, or purchase the dedicated SCS01F adapter for expansion and connection.

  Height-Adjustable Version: The original Apple stand cannot be detached, so the monitor cannot be directly mounted, and the SCS01F adapter is not compatible.

  Solution: Please contact Apple Support to inquire about replacing the stand with the VESA version.

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• Are there any recommended cable lengths for cable management?

  The base cable management box is primarily designed to store peripheral cables and does not have any specific cable length requirements.
  For managing cables along the rear arm of the bracket:
  Taking the cables connected directly to the monitor as an example (e.g., if you have 4 Type-C cables), a length of 1.5 meters is recommended if you plan to move, extend, or adjust the height of the arm.

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• How should I choose between the "Desk Clamp" and the "Grommet" when installing the Studio Arm AM01/AM02?

  The product packaging includes both the "desk clamp" and "grommet" mounting accessories for your choice (supporting desktop thicknesses from 10mm to 70mm):

  Desk Clamp: Secures the arm to the edge of the desk using a C-shaped clamp at the base, requiring no drilling or modification of the desk. This method is the preferred choice for most users with standalone desks or height-adjustable desks when setting up their workstation.

  Grommet: Utilizes existing cable management holes on the desktop or requires drilling a hole in the desktop, through which a bolt is passed and tightened to secure the arm. This option is especially suitable when the back of the desk is blocked by partitions or when the desk is placed flush against a wall, making the desk clamp unusable.

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• How many cables can the cable slot, clips, and management box of the Studio Arm AM01 / AM02 hold at most?

  The following are the results of our internal testing. The actual number of cables the arm can accommodate depends primarily on the diameter of your cables:

  Rear Arm Cable Slot: Can hold up to 5 cables (e.g., 1 power cord with a 7.5mm diameter + 4 Type-C cables with a 5mm diameter).

  Base Cable Cover: Can hold up to 6 cables (e.g., 2 power cords with a 7.5mm diameter + 4 HDMI cables with a 6.5mm diameter).

  Cable Clips: Can hold up to 5 cables (e.g., 1 power cord with a 7.5mm diameter + 4 Type-C cables with a 5mm diameter).

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• Can the AM01 / AM02 support the BenQ MA series?

  Yes, The AM01 supports the 32" MA series, including the MA320U (using the VESA mode). The AM02 supports the 27" MA series, including the MA270S, MA270U, and MA270UP (using the stand mode+).

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• Is it possible to install the INFTYLAB Studio Arm AM01/AM02 on a desk with beveled or rounded edges?

  If the desk edges feature a bevel or rounded corner exceeding 2.5 cm, the stability of the clamp may be compromised. Therefore, it is recommended to ensure that the desk edges offer a flat and stable surface to facilitate the proper installation of the Studio Arm.

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• Can I skip installing the H-shaped adapter ?

  Yes, you can. Below are the benefits of installing versus not installing the H-shaped adapter plate:
  With the H-shaped adapter installed: You can keep the official, iconic Studio Display logo fully visible, showcasing a consistent and cohesive look for your overall desktop setup.
  Without the H-shaped adapter: You gain a more flexible adjustment range, allowing you to lower the monitor closer to the desk surface for enhanced ergonomic comfort.

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• What is the difference between the 180° and 360° rotation limits, and when should each be used?

  If the back of your installed arm is positioned close to a wall, using the 180° rotation limit helps prevent damage to both the wall and the arm.

  If there are no obstacles around your desk, you may use the 360° rotation limit to achieve maximum operational flexibility.

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• Can I install the INFTYLAB Studio Arm with IKEA's table?

  The ANFALLARE and LAGKAPTEN series desks and workstations are compatible with the INFTYLAB Studio Arm.

  However, the INGO series dining and work tables are not suitable for use with the INFTYLAB Studio Arm.

  ANFALLARE series desks/workstations: Compatible for installation

  LAGKAPTEN series desks/workstations: Compatible for installation

  INGO series dining/work tables: Unfortunately, due to insufficient edge clearance, these are incompatible with the BenQ ERGO ARM gas spring monitor stand.

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