FAQs

• Which Apple monitor models are supported by the AM01 monitor stand?

  The following are the supported models for the AM01:

  • 2022 Studio Display VESA Version
  • 2026 Studio Display (XDR) VESA Version
  • 2022 Studio Display Tilt Adjustable Version (requires purchasing the SCS01F adapter)
  • 2026 Studio Display Tilt Adjustable Version (requires purchasing the SCS01F adapter)

  Before purchasing, please note that if your monitor uses the Studio Display Tilt Adjustable Version, the stand cannot be detached.

  We recommend the following options:

  1. Contact Apple support to inquire if the stand can be exchanged for the VESA version, which may involve additional fees.
  2. Purchase the SCS01F VESA Adapter separately for expansion and conversion.

  If your stand is the Tilt- and height-adjustable version, we do not recommend using an adapter solution.

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• Can the cable covers, clips, and management box of the Studio Arm AM01 / AM02 be removed?

  The cable management cover located beneath the rear arm cannot be removed by yourself. To manage your cables, please simply tuck the cords directly into the slot.
  The cable clips located on the side of the column can be removed by yourself; simply snap them back on after organizing the cables.

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• How can I confirm if my Studio Display can be directly mounted on the AM01?

  How to confirm: Simply inspect the back of your monitor.

  VESA Adapter Version: There are four standard screw holes located in the center on the back. The AM01 fully supports both the 100x100mm and 75x75mm mounting patterns and can be directly attached.

  Standard Stand Version (default stand): The original Apple stand is non-removable, so the monitor cannot be directly mounted on the AM01.

  Solution: Please contact Apple Support to inquire about replacing it with the VESA version, or consider purchasing the dedicated SCS01F adapter for expansion and compatibility.

  Height-Adjustable Version: The original Apple stand is non-removable, so the monitor cannot be directly mounted, and the SCS01F adapter is not compatible.

  Solution: Please contact Apple Support to check if it can be replaced with the VESA version

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• Am I able to install or disassemble the AM01 by myself?

  Due to the considerable weight of the Studio Display and the need for precise alignment during installation, it is recommended that two people work together to complete the monitor arm installation.

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• How can I assess whether my desktop environment and workspace are suitable for the use of the AM01/AM02?

  Desktop Material Restrictions: It is recommended to use solid wood, durable engineered wood, or metal desktops. Desktops made of glass, hollow core, or honeycomb structures are more fragile and, therefore, not suitable for monitor stand installation, as uneven stress may cause damage to the surface.

  Desk Edge Structure Restrictions: If the desk edge features a bevel or a large rounded corner exceeding 2.5 cm, the desk clamp may not secure properly. In such cases, a through-desk mounting method is advised.

  Under-Desk Clearance: If there are frames, crossbars, or partitions located too close to the desk edge underneath, the clamp may be obstructed and unable to fasten securely. Under these circumstances, a through-desk mounting solution is necessary.

  Supported Desktop Thickness: The AM01 and AM02 support desktop thicknesses—from 15 mm to 70 mm (0.59" to 2.76")—for both clamp and through-desk mounting options.

  Rear Clearance: If your desk is positioned flush against a wall with less than 11 cm of clearance between the desktop and the wall, the desk clamp may not fit properly. Additionally, please ensure sufficient space to accommodate the stand’s range of motion to prevent collisions with the wall when rotating or adjusting the monitor’s depth.

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• Can the AM01 / AM02 support the BenQ MA series?

  Yes, The AM01 supports the 32" MA series, including the MA320U (using the VESA mode). The AM02 supports the 27" MA series, including the MA270S, MA270U, and MA270UP (using the stand mode+).

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• How should I choose between the "Desk Clamp" and the "Grommet" when installing the Studio Arm AM01/AM02?

  The product packaging includes both the "desk clamp" and "grommet" mounting accessories for your choice (supporting desktop thicknesses from 10mm to 70mm):

  Desk Clamp: Secures the arm to the edge of the desk using a C-shaped clamp at the base, requiring no drilling or modification of the desk. This method is the preferred choice for most users with standalone desks or height-adjustable desks when setting up their workstation.

  Grommet: Utilizes existing cable management holes on the desktop or requires drilling a hole in the desktop, through which a bolt is passed and tightened to secure the arm. This option is especially suitable when the back of the desk is blocked by partitions or when the desk is placed flush against a wall, making the desk clamp unusable.

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• How many cables can the cable slot, clips, and management box of the Studio Arm AM01 / AM02 hold at most?

  The following are the results of our internal testing. The actual number of cables the arm can accommodate depends primarily on the diameter of your cables:

  Rear Arm Cable Slot: Can hold up to 5 cables (e.g., 1 power cord with a 7.5mm diameter + 4 Type-C cables with a 5mm diameter).

  Base Cable Cover: Can hold up to 6 cables (e.g., 2 power cords with a 7.5mm diameter + 4 HDMI cables with a 6.5mm diameter).

  Cable Clips: Can hold up to 5 cables (e.g., 1 power cord with a 7.5mm diameter + 4 Type-C cables with a 5mm diameter).

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• Are there any recommended cable lengths for cable management?

  The base cable management box is primarily designed to store peripheral cables and does not have any specific cable length requirements.
  For managing cables along the rear arm of the bracket:
  Taking the cables connected directly to the monitor as an example (e.g., if you have 4 Type-C cables), a length of 1.5 meters is recommended if you plan to move, extend, or adjust the height of the arm.

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• I would like to disassemble the stand, but the screw between the front and rear arms is stuck and cannot be loosened. What should I do?

  Difficulty in loosening the screw may be due to the weight of the monitor and prolonged periods without disassembly.In such cases, it is recommended that two people work together to remove the stand. One person should support the monitor and gently lift it upward, while the other person loosens the screw.

  Please ensure that your monitor is supported with both hands at all times during the disassembly process to prevent accidental drops and potential damage.

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